To activate the AXA Family Protection insurance which is included in the product purchase, you need the flyer you find in the package and the purchase receipt.


The service must be activated within 30 days from the date of purchase. It will not be possible to activate the insurance later.

FLYER ACATIVATION CODE: what and where is it?

It is a 14-character code (Example: FR20HZ24400210) required to activate the insurance. It is essential to include the Flyer Activation Code combined with each single product. This code is shown on the explanatory flyer (first or last page) inside the package. It will not be possible to activate the service without this code.


Damage coverage up to € 5,000 for damages to properties, animals or people.

  • 24/7 medical advice for sudden injury
  • Doctor or ambulance provided
  • Medical transfer by ambulance / train / plane
  • Medication finding
  • Home pick-up service
  • Accident assistance

Services provided by AXA ASSISTANCE.


To activate the insurance click here and enter the requested data.


For information on guarantees and assistance for the activation of insurance, please call +39 349 9078779 from Monday to Friday from 9.00 to 12.00 am.